“Online Marketing Inside Out” is Now Available!

As I mentioned on my personal blog yesterday, my book Online Marketing Inside Out, co-authored with Shayne Tilley, is now available on SitePoint.com. As an added bonus, they're bundling the book with ProBlogger Darren Rowse's new eBook 31 Days to Build a Better Blog. Order now and you can get Darren's book for FREE (a [...]

By |May 29th, 2009|Marketing|Comments Off on “Online Marketing Inside Out” is Now Available!

We Wrote the Book on Online Marketing

That's right! The reason this blog hasn't been updated recently is because I've been slaving away co-authoring The Art & Science of Online Marketing with Shayne Tilley. The book is a complete overview of the entire landscape of online marketing and covers a wide range of topics including: The changing face of online marketing Search [...]

When things go wrong… how do you respond?

Last week we sent an email newsletter with a coupon code to about 6,000 recipients. The coupon wasn't fully tested, and was not configured to work with the appropriate products. It was several hours until the mistake was found, and naturally most of the traffic from the email had already visited the site. The site [...]

By |January 17th, 2009|Marketing|Comments Off on When things go wrong… how do you respond?

Top Reasons Visitors Abandon Shopping Carts

The average conversion rate for e-commerce websites is 2%, which means that the vast majority of customers don't make a purchase.As many as 10-20% of your unique visitors will place an item in their shopping cart, but leave before closing the deal. Below are the main reasons people abandon shopping carts: Unexpected or high shipping [...]