Business & Marketing

How much of your success is luck?

I saw a thread on Reddit asking “How much of your success is luck?” and thought it was a great question. I wrote a short answer on Reddit, but wanted to expand on my answer a little. The tldr version: Luck doesn’t exist.  […]

By |2016-11-28T15:58:16+00:00December 19th, 2014|Business & Marketing, Growth & Leadership|4 Comments

Consumers vs. Customers without Capitalism

Why is it some professions can totally disregard their customer, neglecting to provide basic customer service at a fair price, yet still stay in business (or even have a growing, thriving business)? Because, thanks to legislation or a natural monopoly, not all industries adhere to the laws of capitalism. This morning as I sat in a [...]

By |2016-11-28T15:58:17+00:00May 14th, 2014|Business & Marketing|Comments Off on Consumers vs. Customers without Capitalism

2BigFeet is a Teenager!

It’s hard to believe it’s been 13 years since we launched 2BigFeet.com. More than 13 years since we were brainstorming in a back office of Shorewood Packaging about building a website for guys who couldn’t find shoes in their size. I’ve spent more than 40% of my life, and virtually all of my adult life, [...]

Don’t Lie to Me

I called my old bank this afternoon because Amazon.com sent my monthly commission payment to a business account that I closed last month. I was routed to a customer service representative who asked me for my account number, which I didn't have with me. I said, "I don't have my account number, what do you [...]

By |2010-12-29T17:23:17+00:00December 29th, 2010|Business & Marketing|3 Comments