Consumers vs. Customers without Capitalism

Why is it some professions can totally disregard their customer, neglecting to provide basic customer service at a fair price, yet still stay in business (or even have a growing, thriving business)? Because, thanks to legislation or a natural monopoly, not all industries adhere to the laws of capitalism. This morning as I sat in a [...]

By |May 14th, 2014|Business & Marketing|Comments Off on Consumers vs. Customers without Capitalism

Don’t Lie to Me

I called my old bank this afternoon because sent my monthly commission payment to a business account that I closed last month. I was routed to a customer service representative who asked me for my account number, which I didn't have with me. I said, "I don't have my account number, what do you [...]