Comments for Brandon Eley http://www.brandoneley.com E-Commerce, Mobile & Online Marketing Sun, 19 Feb 2012 22:08:07 +0000 hourly 1 http://wordpress.org/?v=3.3.1 Comment on Online Marketing Inside Out by Embrace the Changes http://www.brandoneley.com/online-marketing-inside-out/comment-page-1/#comment-90816 Embrace the Changes Sun, 19 Feb 2012 22:08:07 +0000 http://www.brandoneley.com/?page_id=301#comment-90816 [...] changing as social media is taking over. As Brandon Eley and Shayne Tilley point out in their book, Online Marketing Inside Out, that many of today’s youth don’t check their emails that often and instead rely on their [...] [...] changing as social media is taking over. As Brandon Eley and Shayne Tilley point out in their book, Online Marketing Inside Out, that many of today’s youth don’t check their emails that often and instead rely on their [...]

]]> Comment on Taking a Break from Speaking by Cory Jaccino http://www.brandoneley.com/taking-a-break-from-speaking/comment-page-1/#comment-90695 Cory Jaccino Sat, 11 Feb 2012 15:50:39 +0000 http://www.brandoneley.com/?p=822#comment-90695 Hey Brandon, Although it's a little late, I just read this article and thought to myself that not only is it going to be a relief for you to be able to spend time with your family, but it was also a relief to read such an honest and straightforward post. All too often, when reading the works by some authors, I skim over fluff while trying to get to the meat of the article. This article was a breath of fresh air and to the point (just like the rest of your work). I went through a similar period of busywork last year (although I only traveled a little). I went from full-time work with work on the side to going freelance full-time, even having to work on Thanksgiving! Of course, I know you know all about working around/on holidays and late nights as we work in the same field. I think you picked a great time to transition and I'm happy for you. I know that we both had to sacrifice a lot to get here and that effort is often overlooked by organizers and clients (out of sight, out of mind, you know?). I definitely understand your decision, and I commend you for focusing on your family, but I do hope that the extra time saved will allow you to continue publishing from time to time as inspiration hits. It's hard to imagine 1,600 hours of prep and presentation time, so we can only guess how busy you were with everything! Here's to more family time in 2012! Cheers! Cory Hey Brandon,

Although it’s a little late, I just read this article and thought to myself that not only is it going to be a relief for you to be able to spend time with your family, but it was also a relief to read such an honest and straightforward post. All too often, when reading the works by some authors, I skim over fluff while trying to get to the meat of the article. This article was a breath of fresh air and to the point (just like the rest of your work).

I went through a similar period of busywork last year (although I only traveled a little). I went from full-time work with work on the side to going freelance full-time, even having to work on Thanksgiving! Of course, I know you know all about working around/on holidays and late nights as we work in the same field. I think you picked a great time to transition and I’m happy for you. I know that we both had to sacrifice a lot to get here and that effort is often overlooked by organizers and clients (out of sight, out of mind, you know?).

I definitely understand your decision, and I commend you for focusing on your family, but I do hope that the extra time saved will allow you to continue publishing from time to time as inspiration hits. It’s hard to imagine 1,600 hours of prep and presentation time, so we can only guess how busy you were with everything!

Here’s to more family time in 2012!

Cheers!

Cory

]]> Comment on Social Media for Students – LaGrange College by http://www.squidoo.com/the-tao-of-badass-download http://www.brandoneley.com/social-media-for-students-lagrange-college/comment-page-1/#comment-89835 http://www.squidoo.com/the-tao-of-badass-download Wed, 18 Jan 2012 07:28:44 +0000 http://www.brandoneley.com/?p=810#comment-89835 Your mode of describing everything in this piece of writing is in fact fastidious, every one be able to without difficulty know it, Thanks a lot. Your mode of describing everything in this piece of writing is in fact fastidious, every one be able to without difficulty know it, Thanks a lot.

]]> Comment on Mobile Marketing at Chattahoochee Valley AAF by Inscriere in peste 2300 pagini - Promovare web http://www.brandoneley.com/mobile-marketing-at-chattahoochee-valley-aaf/comment-page-1/#comment-88065 Inscriere in peste 2300 pagini - Promovare web Mon, 09 Jan 2012 20:40:11 +0000 http://www.brandoneley.com/?p=815#comment-88065 Terrific work! That is the kind of information that are supposed to be shared around the internet. Shame on the seek engines for now not positioning this put up upper! Come on over and visit my website . Thanks =) Terrific work! That is the kind of information that are supposed to be shared around the internet. Shame on the seek engines for now not positioning this put up upper! Come on over and visit my website . Thanks =)

]]> Comment on Taking a Break from Speaking by ixvaabkpkw http://www.brandoneley.com/taking-a-break-from-speaking/comment-page-1/#comment-87948 ixvaabkpkw Sun, 08 Jan 2012 11:43:33 +0000 http://www.brandoneley.com/?p=822#comment-87948 AQMvER <a href="http://omscvcrvpyec.com/" rel="nofollow">omscvcrvpyec</a> AQMvER omscvcrvpyec

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]]> Comment on Digital Camera Followup by oupfbiiocn http://www.brandoneley.com/digital-camera-followup/comment-page-1/#comment-87878 oupfbiiocn Thu, 05 Jan 2012 18:35:24 +0000 http://www.brandoneley.com/?p=19#comment-87878 jsfQZ9 <a href="http://wdxymhrwjovr.com/" rel="nofollow">wdxymhrwjovr</a> jsfQZ9 wdxymhrwjovr

]]> Comment on Taking a Break from Speaking by Jaylin http://www.brandoneley.com/taking-a-break-from-speaking/comment-page-1/#comment-87865 Jaylin Thu, 05 Jan 2012 07:32:13 +0000 http://www.brandoneley.com/?p=822#comment-87865 Halllujeah! I needed this-you're my savior. Halllujeah! I needed this-you’re my savior.

]]> Comment on Digital Camera Followup by Arjay http://www.brandoneley.com/digital-camera-followup/comment-page-1/#comment-87864 Arjay Thu, 05 Jan 2012 07:03:09 +0000 http://www.brandoneley.com/?p=19#comment-87864 That's an ignneious way of thinking about it. That’s an ignneious way of thinking about it.

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]]> Comment on Why The 3/50 Project Can’t Save Small Businesses by AMBER http://www.brandoneley.com/why-the-350-project-cant-save-small-businesses/comment-page-1/#comment-87317 AMBER Wed, 30 Nov 2011 21:12:13 +0000 http://www.brandoneley.com/?p=642#comment-87317 Hi Brandon, I can see your point of view, however, you also have to relize the 3/50 project isn't just about shopping and buying items. I am a massage therapist I provide a service the 3/50 helps with some advertising, I also visist many health fairs in my area and do some minor advertising. Not all business can just walk into a bank and get a business loan, even with a great business plan I was still rejected so I have used my personal money to get me started and have been in business for 2 years now with word of mouth referrals, and good ole' hard work. For me the biggest challenge is educating those who think massage is a luxury, if you go to a fancy spa yes it is, for me I work more on the preventive care side of massage. I wish you the best in your adventures, God bless Hi Brandon,
I can see your point of view, however, you also have to relize the 3/50 project isn’t just about shopping and buying items. I am a massage therapist I provide a service the 3/50 helps with some advertising, I also visist many health fairs in my area and do some minor advertising. Not all business can just walk into a bank and get a business loan, even with a great business plan I was still rejected so I have used my personal money to get me started and have been in business for 2 years now with word of mouth referrals, and good ole’ hard work. For me the biggest challenge is educating those who think massage is a luxury, if you go to a fancy spa yes it is, for me I work more on the preventive care side of massage.
I wish you the best in your adventures, God bless

]]> Comment on Mobile Marketing at Chattahoochee Valley AAF by Sms Marketing http://www.brandoneley.com/mobile-marketing-at-chattahoochee-valley-aaf/comment-page-1/#comment-87101 Sms Marketing Sat, 19 Nov 2011 05:46:33 +0000 http://www.brandoneley.com/?p=815#comment-87101 Maximum of information can be got from Google because this is the search engine and can search the best results for us. Many apps allow users to search for information, such as area restaurants or shopping centers. Maximum of information can be got from Google because this is the search engine and can search the best results for us. Many apps allow users to search for information, such as area restaurants or shopping centers.

]]> Comment on Levi’s Customer Service: A Lesson in How NOT to Handle Customer Exchanges by Jim http://www.brandoneley.com/levis-customer-service-a-lesson-in-how-not-to-handle-customer-exchanges/comment-page-1/#comment-86804 Jim Tue, 01 Nov 2011 14:40:16 +0000 http://www.brandoneley.com/?p=155#comment-86804 I'm a first time and now last time customer of Levi.com: Beware when you order merchandise from Levis.com. Their returns policy will cost you money. If you need to do an even exchange you will have to pay the $7.00 shipping charge to return the original item even though you also paid the shipping to receive the item you ordered. http://customerisright.tumblr.com/post/12196471131/beware-of-levi-com-lousy-returns-policy I’m a first time and now last time customer of Levi.com:
Beware when you order merchandise from Levis.com. Their returns policy will cost you money. If you need to do an even exchange you will have to pay the $7.00 shipping charge to return the original item even though you also paid the shipping to receive the item you ordered.

http://customerisright.tumblr.com/post/12196471131/beware-of-levi-com-lousy-returns-policy

]]> Comment on Free and Open Source Tools for Business by Blaine http://www.brandoneley.com/free-and-open-source-tools-for-business/comment-page-1/#comment-85708 Blaine Tue, 13 Sep 2011 16:47:40 +0000 http://www.brandoneley.com/?p=738#comment-85708 This is usually a interesting and great learn. Your blog is published in such a way that it's so easy to read and understand. I'm a fan of your site. Thank you for giving this info. This is usually a interesting and great learn. Your blog is published in such a way that it’s so easy to read and understand. I’m a fan of your site. Thank you for giving this info.

]]> Comment on Why The 3/50 Project Can’t Save Small Businesses by Diana http://www.brandoneley.com/why-the-350-project-cant-save-small-businesses/comment-page-1/#comment-85394 Diana Wed, 31 Aug 2011 06:31:56 +0000 http://www.brandoneley.com/?p=642#comment-85394 Aloha Brandon, My reply here may be a little late looking at the dates of the other posts, but hopefully not lost. My Father and I have a small retail store in Lahaina, Maui.  While I understand and agree with some of your points; I have to say that I think you may have missed the elegant simplicity of this initiative. It states quite clearly and most importantly from the start, "...which three independently owned stores YOU WOULD MISS if they where gone." I really think that sums it up.  I don't see the guilt factor here.  I see encouragement to assess your local options and make local choices where they reasonably apply.  Of course the local music store is a thing of the past.  I enjoyed hanging out there as a teen thumbing through the albums and tapes and flirting with the cute music savvy boys who worked there.  What fun.  I now buy my music online along with most of the rest of the modern world. Absolutely nothing wrong with that.    I would hope no one would open a store of this nature and expect people to get in their cars and drive down there to buy a CD from them just because they are locally owned when they could simply sit on the couch and down load just the songs they liked and listen to them instantly. That's simply insane! (I use the music store analogy as only one example of the many possible.) It seems to me that your attack on this little idea may be a little narrow, short sighted, and unwarranted.   While I'm sure, sadly, that there are people out there that think local is the only criteria of concern.  I would like to think most of use are more thoughtful than that and that those that aren't are simply insignificant.  You your self essentially stated that you frequent local restaurants and the farmers market because the food is fresher and its consistently of of higher quality.  And there you have it, you are already doing you part to support your local economy and it benefits you as well.  I don't think sacrificing quality or customer service is in any way implied by the basic spirit of the 3/50 Project.  I believe most of us would easily choose the locally, organic grown tomato that actually tastes like a tomato for a buck more over the the imported or factory farmed, genetically altered options. If someone hasn't considered this then this idea asks them to so for the benefit of the consumer as well as the local farmer.  We all just need to use some" common sense here. I don't think there is really a conflict. The internet based businesses like yours nor the corporate conglomerates like Starbucks are not necessarily or realistically the downfall of ALL small business. (Most of us with taste buds know the for mentioned coffee is crap.)  Yes, some will fail.. and for a wide variety of reasons. Wether it be simple mismanagement or the simple fact the product or service they provide is out dated or has become available more conveniently and less expensively by way of time and/or money. We all as business owners, small or large, must adapt and be accountable and responsible to our communities and country. I really feel this initiative has merit. I feel it is in the spirit of encouraging good business and responsible, educated consumerism. I don't see a demonization of all corporate or Internet business here. Taking a little time to seek out the locally owned gems in our own communities or even while on vacation is beneficial to us all. Our store has been successful for over 30 years.  We enjoy significant repeat business from both visitor as well as local patronage. We have a very unique store and offer high quality and value at a fair price, fantastic personal service, extensive knowledge of our product and provide many with education.  We don't and have never advertised (save the magnetic signs on my Dad's truck), we have never had a sale and we don't give discounts. Our prices, if you can even find products else where to compare them with are very competitive. All this in a sea of stores in our area crammed with t-shirts and dancing dashboard hula girls made in China. And there are other businesses in our little town that offer high quality, and competitive pricing. Just today as I began my reply here a lady came in that had driven an hour from the ritzy Wailea area to buy a $40.00 item because they had been in our store a few days before and she recognized that though she could have found a cheap imported version at the convenient general store, it lacked the quality, value, and general coolness of what we had to offer. That said... If you're ever on vacation in Maui. Keep your eyes open for the little store on Front Street like no other. We will happily and without shame take your hard earned money in exchange for something special and delightful at $4.00 or $55,000.00. We are, after all, capitalistic dogs. *giggle* And ask me where to dine or where the other great stuff is. I promise to do the same where ever I may travel. Mahalo & Aloha, Thoughtfully, Diana Mahalo, Diana Aloha Brandon,
My reply here may be a little late looking at the dates of the other posts, but hopefully not lost. My Father and I have a small retail store in Lahaina, Maui.  While I understand and agree with some of your points; I have to say that I think you may have missed the elegant simplicity of this initiative. It states quite clearly and most importantly from the start, “…which three independently owned stores YOU WOULD MISS if they where gone.” I really think that sums it up.  I don’t see the guilt factor here.  I see encouragement to assess your local options and make local choices where they reasonably apply.  Of course the local music store is a thing of the past.  I enjoyed hanging out there as a teen thumbing through the albums and tapes and flirting with the cute music savvy boys who worked there.  What fun.  I now buy my music online along with most of the rest of the modern world. Absolutely nothing wrong with that.    I would hope no one would open a store of this nature and expect people to get in their cars and drive down there to buy a CD from them just because they are locally owned when they could simply sit on the couch and down load just the songs they liked and listen to them instantly. That’s simply insane! (I use the music store analogy as only one example of the many possible.) It seems to me that your attack on this little idea may be a little narrow, short sighted, and unwarranted.   While I’m sure, sadly, that there are people out there that think local is the only criteria of concern.  I would like to think most of use are more thoughtful than that and that those that aren’t are simply insignificant.  You your self essentially stated that you frequent local restaurants and the farmers market because the food is fresher and its consistently of of higher quality.  And there you have it, you are already doing you part to support your local economy and it benefits you as well.  I don’t think sacrificing quality or customer service is in any way implied by the basic spirit of the 3/50 Project.  I believe most of us would easily choose the locally, organic grown tomato that actually tastes like a tomato for a buck more over the the imported or factory farmed, genetically altered options. If someone hasn’t considered this then this idea asks them to so for the benefit of the consumer as well as the local farmer.  We all just need to use some” common sense here. I don’t think there is really a conflict. The internet based businesses like yours nor the corporate conglomerates like Starbucks are not necessarily or realistically the downfall of ALL small business. (Most of us with taste buds know the for mentioned coffee is crap.)  Yes, some will fail.. and for a wide variety of reasons. Wether it be simple mismanagement or the simple fact the product or service they provide is out dated or has become available more conveniently and less expensively by way of time and/or money. We all as business owners, small or large, must adapt and be accountable and responsible to our communities and country. I really feel this initiative has merit. I feel it is in the spirit of encouraging good business and responsible, educated consumerism. I don’t see a demonization of all corporate or Internet business here. Taking a little time to seek out the locally owned gems in our own communities or even while on vacation is beneficial to us all. Our store has been successful for over 30 years.  We enjoy significant repeat business from both visitor as well as local patronage. We have a very unique store and offer high quality and value at a fair price, fantastic personal service, extensive knowledge of our product and provide many with education.  We don’t and have never advertised (save the magnetic signs on my Dad’s truck), we have never had a sale and we don’t give discounts. Our prices, if you can even find products else where to compare them with are very competitive. All this in a sea of stores in our area crammed with t-shirts and dancing dashboard hula girls made in China. And there are other businesses in our little town that offer high quality, and competitive pricing. Just today as I began my reply here a lady came in that had driven an hour from the ritzy Wailea area to buy a $40.00 item because they had been in our store a few days before and she recognized that though she could have found a cheap imported version at the convenient general store, it lacked the quality, value, and general coolness of what we had to offer. That said… If you’re ever on vacation in Maui. Keep your eyes open for the little store on Front Street like no other. We will happily and without shame take your hard earned money in exchange for something special and delightful at $4.00 or $55,000.00. We are, after all, capitalistic dogs. *giggle* And ask me where to dine or where the other great stuff is. I promise to do the same where ever I may travel.
Mahalo & Aloha, Thoughtfully,
Diana

Mahalo,
Diana

]]> Comment on Be Resourceful by Patrick http://www.brandoneley.com/be-resourceful/comment-page-1/#comment-83801 Patrick Fri, 27 May 2011 18:33:27 +0000 http://www.brandoneley.com/?p=802#comment-83801 Wait. Are you talking to me?! Haha. :) Wait. Are you talking to me?! Haha. :)

]]> Comment on What Do You Do When You’re Spread Too Thin? by Addicted to any kind of news http://www.brandoneley.com/what-do-you-do-when-youre-spread-too-thin/comment-page-1/#comment-83545 Addicted to any kind of news Thu, 28 Apr 2011 05:56:56 +0000 http://www.brandoneley.com/?p=604#comment-83545 I've quit facebook and have never started to tweet. However I am addicted to news these days (the same way I would be about facebook). What to do? Am I bored or what? I’ve quit facebook and have never started to tweet. However I am addicted to news these days (the same way I would be about facebook). What to do? Am I bored or what?

]]> Comment on At South by Southwest 2011 by Vanessa Groundlink http://www.brandoneley.com/at-south-by-southwest-2011/comment-page-1/#comment-82594 Vanessa Groundlink Tue, 22 Mar 2011 15:55:05 +0000 http://www.brandoneley.com/?p=790#comment-82594 Hi Brandon, Thank you for showing interest in GroundLink iPhone App http://www.groundlink.com/iphone.html, and check out our newest version of iPhone App for booking ground transportations anywhere in the world and let us know what you think. SXSW is behind us and we won a few important battles and left the field as the third most tweeted company during the show and were mentioned in a couple of articles in Forbes magazine http://blogs.forbes.com/edzitron/2011/03/16/cabs/ and CNET http://reviews.cnet.com/8301-13746_7-20041254-48.html. Hope you will enjoy our new ASAP service and please give us feedbacks so we can improve our services in the future. Hi Brandon,

Thank you for showing interest in GroundLink iPhone App http://www.groundlink.com/iphone.html, and check out our newest version of iPhone App for booking ground transportations anywhere in the world and let us know what you think.

SXSW is behind us and we won a few important battles and left the field as the third most tweeted company during the show and were mentioned in a couple of articles in Forbes magazine http://blogs.forbes.com/edzitron/2011/03/16/cabs/ and CNET http://reviews.cnet.com/8301-13746_7-20041254-48.html.

Hope you will enjoy our new ASAP service and please give us feedbacks so we can improve our services in the future.

]]> Comment on Levi’s Customer Service: A Lesson in How NOT to Handle Customer Exchanges by Samesies http://www.brandoneley.com/levis-customer-service-a-lesson-in-how-not-to-handle-customer-exchanges/comment-page-1/#comment-82579 Samesies Tue, 22 Mar 2011 01:44:21 +0000 http://www.brandoneley.com/?p=155#comment-82579 I also have a pair that frayed and now has a hole in an unfortunate location. They were about 2 months old when it happened and had only been worn 5-6 times. Weak sauce! I haven't tried to return them yet but I'm not looking forward to it... I also have a pair that frayed and now has a hole in an unfortunate location. They were about 2 months old when it happened and had only been worn 5-6 times. Weak sauce! I haven’t tried to return them yet but I’m not looking forward to it…

]]> Comment on Idolizing Celebrities by Hollywood Deities | Modern Idols http://www.brandoneley.com/idolizing-celebrities/comment-page-1/#comment-82344 Hollywood Deities | Modern Idols Thu, 10 Mar 2011 05:04:50 +0000 http://www.brandoneley.com/?p=501#comment-82344 [...] soon after they become a part of it. They become those idols which many of us follow. According to Brandon Eley, the Interactive Director for Kelsey Advertising and Design, you shouldn’t “idolize [...] [...] soon after they become a part of it. They become those idols which many of us follow. According to Brandon Eley, the Interactive Director for Kelsey Advertising and Design, you shouldn’t “idolize [...]

]]> Comment on Why The 3/50 Project Can’t Save Small Businesses by Roxane http://www.brandoneley.com/why-the-350-project-cant-save-small-businesses/comment-page-1/#comment-82219 Roxane Thu, 03 Mar 2011 17:51:06 +0000 http://www.brandoneley.com/?p=642#comment-82219 I can not fully agree with you on this. It's not about guilting the customer. It's amount supporting local businesses that pay taxes and keep homeowner taxes down. I am from a town that has few businesses, our property taxes are very high. It is hard to fundraisers - no businesses to help support them. When your town has its annual celebrations once again no businesses to help support this. I do agree it is up to the business owner to run their business and market it for you to want to shop there. I am totally for shopping where the prices are the best. We have a local grocery store, some items are a few cents higher than the chain grocery store 10 miles away. I took the time to figure out how much I am saving to drive the 10 miles. Absolutely nothing when I included my time and gas. I look at it this way if the local store or restuarant has what I want and the price is right I am going to support it. I want to support it to keep the town going. I love to buy off the internet - not paying taxes on an item when the state you live in pretty high can save a ton of money OR does it. Shipping prices will knock your socks off and you have to hope you don't have to return the item because shipping it back is a hassle and costs a ton of money. I can not fully agree with you on this. It’s not about guilting the customer. It’s amount supporting local businesses that pay taxes and keep homeowner taxes down. I am from a town that has few businesses, our property taxes are very high. It is hard to fundraisers – no businesses to help support them. When your town has its annual celebrations once again no businesses to help support this. I do agree it is up to the business owner to run their business and market it for you to want to shop there. I am totally for shopping where the prices are the best. We have a local grocery store, some items are a few cents higher than the chain grocery store 10 miles away. I took the time to figure out how much I am saving to drive the 10 miles. Absolutely nothing when I included my time and gas. I look at it this way if the local store or restuarant has what I want and the price is right I am going to support it. I want to support it to keep the town going. I love to buy off the internet – not paying taxes on an item when the state you live in pretty high can save a ton of money OR does it. Shipping prices will knock your socks off and you have to hope you don’t have to return the item because shipping it back is a hassle and costs a ton of money.

]]> Comment on Levi’s Customer Service: A Lesson in How NOT to Handle Customer Exchanges by Brandon http://www.brandoneley.com/levis-customer-service-a-lesson-in-how-not-to-handle-customer-exchanges/comment-page-1/#comment-82186 Brandon Wed, 02 Mar 2011 00:04:11 +0000 http://www.brandoneley.com/?p=155#comment-82186 @Levissucksnow - Thanks for sharing your experience. I have a couple pair of Levi's that got twisted and the seams don't fall straight down the sides... drives me crazy! I've just stopped buying them. I'd rather pay $20 more for a really good pair of jeans. I've tried a few brands and really like Lucky jeans when I can find them on sale. @Levissucksnow – Thanks for sharing your experience. I have a couple pair of Levi’s that got twisted and the seams don’t fall straight down the sides… drives me crazy!

I’ve just stopped buying them. I’d rather pay $20 more for a really good pair of jeans. I’ve tried a few brands and really like Lucky jeans when I can find them on sale.

]]> Comment on Levi’s Customer Service: A Lesson in How NOT to Handle Customer Exchanges by Levissucksnow http://www.brandoneley.com/levis-customer-service-a-lesson-in-how-not-to-handle-customer-exchanges/comment-page-1/#comment-82184 Levissucksnow Tue, 01 Mar 2011 22:56:02 +0000 http://www.brandoneley.com/?p=155#comment-82184 I had a rather similar experience today with Levi's. I too have been wearing Levi's for what seems like forever. Recently the qulity of the jeans has been very poor. In the last year alone I have purchased six pair of Levi's jeans. Two pair of 36-32 size are only 30" inseams...those are going back to Levi's )more on that shortly); another pair has a 6" x 3" wide area of thread snags that appeared about a month after buying; and a third has a twisted cloth on the leg so the jean leg twists slightly. I am guessing these are all related to production problems over seas and poor quality control issues. Today I made the call, after being tired of wasting my money at $35/pair. I am sending back the two pair that are short in the inseam by 1 1/2" compared to the other pairs. I fully explained te situation to the very nice representative and she said she would send me a return form and that I should ship the jeans back by mail...at my expense. I asked if I would be reimbursed once the sizing issue was observed and was told "No." I stated that I shouldn't be paying for the shipping for a defective product and I asked for a manager. The manager was also polite and once I started to get into it and requested the contact address for the person above her, I was provided a return shipping label for postage. I then asked why it was necessary to waste an additional ten minutes of my time to get what rightfully should have been provided to me in the first place. She stated that customer reps are not permitted to provide shipping, but she was at the supervisory level. What the hell kind of logic is that? You sell a defect product that never should have gotten through quality control inspections and they expect me to pay for shipping to get a replacement. Don't sell defective item and shipping costs won' After a couple of minutes she stateed she would provide a return shipping label. I had a rather similar experience today with Levi’s.

I too have been wearing Levi’s for what seems like forever. Recently the qulity of the jeans has been very poor. In the last year alone I have purchased six pair of Levi’s jeans. Two pair of 36-32 size are only 30″ inseams…those are going back to Levi’s )more on that shortly); another pair has a 6″ x 3″ wide area of thread snags that appeared about a month after buying; and a third has a twisted cloth on the leg so the jean leg twists slightly. I am guessing these are all related to production problems over seas and poor quality control issues.

Today I made the call, after being tired of wasting my money at $35/pair. I am sending back the two pair that are short in the inseam by 1 1/2″ compared to the other pairs. I fully explained te situation to the very nice representative and she said she would send me a return form and that I should ship the jeans back by mail…at my expense. I asked if I would be reimbursed once the sizing issue was observed and was told “No.” I stated that I shouldn’t be paying for the shipping for a defective product and I asked for a manager.

The manager was also polite and once I started to get into it and requested the contact address for the person above her, I was provided a return shipping label for postage. I then asked why it was necessary to waste an additional ten minutes of my time to get what rightfully should have been provided to me in the first place. She stated that customer reps are not permitted to provide shipping, but she was at the supervisory level. What the hell kind of logic is that? You sell a defect product that never should have gotten through quality control inspections and they expect me to pay for shipping to get a replacement. Don’t sell defective item and shipping costs won’

After a couple of minutes she stateed she would provide a return shipping label.

]]> Comment on Why The 3/50 Project Can’t Save Small Businesses by Sarah Lena http://www.brandoneley.com/why-the-350-project-cant-save-small-businesses/comment-page-1/#comment-81489 Sarah Lena Sat, 15 Jan 2011 17:17:23 +0000 http://www.brandoneley.com/?p=642#comment-81489 I am, far and away, not a financial or economic expert. But I think the KEY rule to the 3/50 project is to find three stores that you'd miss if they were gone. So one of the key ground rules and assumptions of this model is that you ALREADY frequent these stores and you ALREADY are a patron there. It's not asking for any more than that. I am, far and away, not a financial or economic expert. But I think the KEY rule to the 3/50 project is to find three stores that you’d miss if they were gone. So one of the key ground rules and assumptions of this model is that you ALREADY frequent these stores and you ALREADY are a patron there. It’s not asking for any more than that.

]]> Comment on Life is Fleeting by Lisa http://www.brandoneley.com/life-is-fleeting/comment-page-1/#comment-81293 Lisa Mon, 03 Jan 2011 15:43:16 +0000 http://www.brandoneley.com/?p=772#comment-81293 Brandon, So sorry to hear about the passing of your childhood friend. A story like that makes us all reflect on what we've done and what we should do in the year to come. Lisa Brandon,
So sorry to hear about the passing of your childhood friend. A story like that makes us all reflect on what we’ve done and what we should do in the year to come.
Lisa

]]> Comment on Life is Fleeting by Todd http://www.brandoneley.com/life-is-fleeting/comment-page-1/#comment-81282 Todd Mon, 03 Jan 2011 04:07:47 +0000 http://www.brandoneley.com/?p=772#comment-81282 Brandon, I'm sorry about your friend. Thanks for sharing. Brandon, I’m sorry about your friend. Thanks for sharing.

]]> Comment on Life is Fleeting by Patrick http://www.brandoneley.com/life-is-fleeting/comment-page-1/#comment-81281 Patrick Mon, 03 Jan 2011 03:35:39 +0000 http://www.brandoneley.com/?p=772#comment-81281 An important message and necessary reminder. Life is challenging. I'm really sorry for your loss. Patrick An important message and necessary reminder. Life is challenging.

I’m really sorry for your loss.

Patrick

]]> Comment on Life is Fleeting by Wade Kwon http://www.brandoneley.com/life-is-fleeting/comment-page-1/#comment-81279 Wade Kwon Mon, 03 Jan 2011 01:53:53 +0000 http://www.brandoneley.com/?p=772#comment-81279 So sorry to hear about your friend, Brandon. My condolences. I got my wake-up call at 18, nearly dying in the hospital. That was enough to ensure I would live with purpose for all my days. So sorry to hear about your friend, Brandon. My condolences.

I got my wake-up call at 18, nearly dying in the hospital. That was enough to ensure I would live with purpose for all my days.

]]> Comment on Don’t Lie to Me by Brandon http://www.brandoneley.com/dont-lie-to-me/comment-page-1/#comment-81239 Brandon Thu, 30 Dec 2010 18:37:55 +0000 http://www.brandoneley.com/?p=769#comment-81239 It was SunTrust. It was SunTrust.

]]> Comment on Don’t Lie to Me by Bnpositive http://www.brandoneley.com/dont-lie-to-me/comment-page-1/#comment-81237 Bnpositive Thu, 30 Dec 2010 16:26:42 +0000 http://www.brandoneley.com/?p=769#comment-81237 Arrghh! Some of my biggest pet peeves involve bank policies. You gotta share what bank! National? Local? Arrghh! Some of my biggest pet peeves involve bank policies. You gotta share what bank! National? Local?

]]> Comment on Why The 3/50 Project Can’t Save Small Businesses by Brandon http://www.brandoneley.com/why-the-350-project-cant-save-small-businesses/comment-page-1/#comment-80796 Brandon Sun, 28 Nov 2010 14:26:45 +0000 http://www.brandoneley.com/?p=642#comment-80796 Kay, you shop at your little shops because you choose to... because you don't want them to go out of business. That's fine, its your choice. But those business owners can't possibly expect people to shop there <strong>just because</strong> they are local businesses, regardless of price or selection or any other USP. It just doesn't work that way. They have to find a way to differentiate themselves from the competition - they have to do <strong>something</strong> better. And regarding your snide comment toward me, do you know <em>anything</em> about me? I most certainly do own a small local business and have for over ten years. I have owned several local businesses over the past decade, some retail some service based. I find your attitude and ignorance insulting to say the least. Kay, you shop at your little shops because you choose to… because you don’t want them to go out of business. That’s fine, its your choice. But those business owners can’t possibly expect people to shop there just because they are local businesses, regardless of price or selection or any other USP. It just doesn’t work that way. They have to find a way to differentiate themselves from the competition – they have to do something better.

And regarding your snide comment toward me, do you know anything about me? I most certainly do own a small local business and have for over ten years. I have owned several local businesses over the past decade, some retail some service based. I find your attitude and ignorance insulting to say the least.

]]> Comment on Why The 3/50 Project Can’t Save Small Businesses by Kay http://www.brandoneley.com/why-the-350-project-cant-save-small-businesses/comment-page-1/#comment-80789 Kay Sun, 28 Nov 2010 00:53:24 +0000 http://www.brandoneley.com/?p=642#comment-80789 @Patrick, you're exactly the kind of person we don't need around. You have stock in Amazon AND the god awful WalMart that pays its workers crap and pay their stockholders A LOT? Not every local business just sits there waiting for us to come--I live in a part of San Diego where almost every shop is independent and they do alot to get customers to come in. No, their prices aren't cheap like Amazon or WalMart (or a large chain grocer), but I'd rather spend the money there than fatten the wallets of some frickin' stockholder. And I'm not perfect--I shop at Trader Joes', Whole Paycheck on occasion, ... but I don't want my local deli, coffeehouse, art store, etc. to close. So I shop there. It would be a loss to the culture of my little part of San Diego. You live in a tourist town--move. And @Brandon--how can you even begin to be objective about shopping local when you aren't a local business owner? What crap. @Patrick, you’re exactly the kind of person we don’t need around. You have stock in Amazon AND the god awful WalMart that pays its workers crap and pay their stockholders A LOT? Not every local business just sits there waiting for us to come–I live in a part of San Diego where almost every shop is independent and they do alot to get customers to come in. No, their prices aren’t cheap like Amazon or WalMart (or a large chain grocer), but I’d rather spend the money there than fatten the wallets of some frickin’ stockholder. And I’m not perfect–I shop at Trader Joes’, Whole Paycheck on occasion, … but I don’t want my local deli, coffeehouse, art store, etc. to close. So I shop there. It would be a loss to the culture of my little part of San Diego. You live in a tourist town–move.
And @Brandon–how can you even begin to be objective about shopping local when you aren’t a local business owner? What crap.

]]> Comment on Learn Networking Best Practices at IndieConf by Mital http://www.brandoneley.com/learn-networking-best-practices-at-indieconf/comment-page-1/#comment-80640 Mital Mon, 15 Nov 2010 15:14:16 +0000 http://www.brandoneley.com/?p=756#comment-80640 Great presentation for anyone that is a freelancer, or small business owner in general. Brandon gave good tips, while dispelling the myths that too many ppl wrongly believe about networking. Great presentation for anyone that is a freelancer, or small business owner in general. Brandon gave good tips, while dispelling the myths that too many ppl wrongly believe about networking.

]]> Comment on Learn Networking Best Practices at IndieConf by Brandon http://www.brandoneley.com/learn-networking-best-practices-at-indieconf/comment-page-1/#comment-80545 Brandon Tue, 09 Nov 2010 22:10:36 +0000 http://www.brandoneley.com/?p=756#comment-80545 Havana, It's a good possibility it will be recorded. If IndieConf doesn't record it, I may have a friend record it for me. Havana, It’s a good possibility it will be recorded. If IndieConf doesn’t record it, I may have a friend record it for me.

]]> Comment on Learn Networking Best Practices at IndieConf by Havana http://www.brandoneley.com/learn-networking-best-practices-at-indieconf/comment-page-1/#comment-80543 Havana Tue, 09 Nov 2010 19:51:34 +0000 http://www.brandoneley.com/?p=756#comment-80543 I wish I could go! Wow, that sounds exactly like what I need right now. LOL :P Do you know if you'll be able to record it? :D I wish I could go! Wow, that sounds exactly like what I need right now. LOL :P Do you know if you’ll be able to record it? :D

]]> Comment on See Me at BlogWorld 2010 by PREVIEW: The Funniest Blogger You Know: You! « Birmingham Blogging Academy http://www.brandoneley.com/see-me-at-blogworld-2010/comment-page-1/#comment-80168 PREVIEW: The Funniest Blogger You Know: You! « Birmingham Blogging Academy Tue, 12 Oct 2010 19:29:08 +0000 http://www.brandoneley.com/?p=744#comment-80168 [...] friend Brandon Eley has a much better thought-out plan for BlogWorld, and I still need to look at the schedule. Decisions, decisions [...] [...] friend Brandon Eley has a much better thought-out plan for BlogWorld, and I still need to look at the schedule. Decisions, decisions [...]

]]> Comment on See Me at BlogWorld 2010 by Deb Ng http://www.brandoneley.com/see-me-at-blogworld-2010/comment-page-1/#comment-80164 Deb Ng Tue, 12 Oct 2010 14:41:36 +0000 http://www.brandoneley.com/?p=744#comment-80164 Can't wait to see you there, Brandon! Can’t wait to see you there, Brandon!

]]> Comment on The Paradox of Choice – Why More Is Less by Lee http://www.brandoneley.com/the-paradox-of-choice-why-more-is-less/comment-page-1/#comment-80150 Lee Fri, 08 Oct 2010 12:37:38 +0000 http://www.brandoneley.com/?p=721#comment-80150 Right on target! My daddy used to say "make it easy for customers to buy". Everything is way to complex, which just puts people off. Right on target! My daddy used to say “make it easy for customers to buy”. Everything is way to complex, which just puts people off.

]]> Comment on How to Be a Businessman by Havana http://www.brandoneley.com/how-to-be-a-businessman/comment-page-1/#comment-80140 Havana Wed, 06 Oct 2010 12:04:39 +0000 http://www.brandoneley.com/?p=733#comment-80140 No problem. I really liked the post. :D Actually, realizing that I was unhappy, returning to basics, and examining WHY I was unhappy set a foundation for me to review and evaluate my current business plan and figure out where I want to go instead. Now to actually set aside time where I can devote to doing this review .. :P No problem. I really liked the post. :D

Actually, realizing that I was unhappy, returning to basics, and examining WHY I was unhappy set a foundation for me to review and evaluate my current business plan and figure out where I want to go instead. Now to actually set aside time where I can devote to doing this review .. :P

]]> Comment on How to Be a Businessman by Brandon http://www.brandoneley.com/how-to-be-a-businessman/comment-page-1/#comment-80136 Brandon Wed, 06 Oct 2010 00:51:36 +0000 http://www.brandoneley.com/?p=733#comment-80136 @Havana - Thanks, you're too kind! I completely agree... if you've gotten back to the basics and still don't love what you do (for few months, not just a day) then maybe it is time to move on to something else. I feel another blog post coming on... :) @Havana – Thanks, you’re too kind!

I completely agree… if you’ve gotten back to the basics and still don’t love what you do (for few months, not just a day) then maybe it is time to move on to something else. I feel another blog post coming on… :)

]]> Comment on How to Be a Businessman by Havana http://www.brandoneley.com/how-to-be-a-businessman/comment-page-1/#comment-80135 Havana Wed, 06 Oct 2010 00:38:47 +0000 http://www.brandoneley.com/?p=733#comment-80135 Brandon, how do you write such engaging posts? :) I love reading those little ettiquette books from time to time myself! Revisiting basics is something we all need to do to rejuvenate ourselves and focus on the big picture. We get so focused on details ("Am I tweeting the right thing?" "How should I improve my customer service?" "How can I manage my team?" "What's the best way to present these comps to the client?" "Is my SEO bringing results?"), which are all IMPORTANT parts of the picture, yes ... ... but when we focus on the reason we got into the business anyway, we revive that love and passion and when you've got love in it, everything falls into place. Your enthusiasm is contagious and your devotion incorruptible. Of course, if you revisit the basics and find you are still unhappy ... maybe it's just time to "break up" and move on. Either way, always chase love first and profit second. Brandon, how do you write such engaging posts? :) I love reading those little ettiquette books from time to time myself! Revisiting basics is something we all need to do to rejuvenate ourselves and focus on the big picture. We get so focused on details (“Am I tweeting the right thing?” “How should I improve my customer service?” “How can I manage my team?” “What’s the best way to present these comps to the client?” “Is my SEO bringing results?”), which are all IMPORTANT parts of the picture, yes …

… but when we focus on the reason we got into the business anyway, we revive that love and passion and when you’ve got love in it, everything falls into place. Your enthusiasm is contagious and your devotion incorruptible.

Of course, if you revisit the basics and find you are still unhappy … maybe it’s just time to “break up” and move on. Either way, always chase love first and profit second.

]]> Comment on Free and Open Source Tools for Business by Pat Strader http://www.brandoneley.com/free-and-open-source-tools-for-business/comment-page-1/#comment-80124 Pat Strader Mon, 04 Oct 2010 13:15:52 +0000 http://www.brandoneley.com/?p=738#comment-80124 Great point about "free". It is difficult for some to think about the cost of "free". If it takes you longer to complete a task using a free version, it can add up to a significant amount of time....all to save a buck. Great list of useful tools and applications, many are integral to the success of small and new businesses looking for ways to manage tight budgets. Great point about “free”. It is difficult for some to think about the cost of “free”. If it takes you longer to complete a task using a free version, it can add up to a significant amount of time….all to save a buck.

Great list of useful tools and applications, many are integral to the success of small and new businesses looking for ways to manage tight budgets.

]]> Comment on Speaking at ConvergeSouth This Weekend by Patrick http://www.brandoneley.com/speaking-at-convergesouth-this-weekend/comment-page-1/#comment-80092 Patrick Wed, 29 Sep 2010 16:16:40 +0000 http://www.brandoneley.com/?p=723#comment-80092 Thanks man. Can't wait! Thanks man. Can’t wait!

]]> Comment on The Paradox of Choice – Why More Is Less by chrispian http://www.brandoneley.com/the-paradox-of-choice-why-more-is-less/comment-page-1/#comment-80077 chrispian Tue, 28 Sep 2010 17:24:37 +0000 http://www.brandoneley.com/?p=721#comment-80077 This blew me away. Erin and I have been talking about it for hours now. And it's still on my mind. This really opened my eyes on my own behavior and it's making me thing long and hard about the decisions I make when building things for users. I'm looking for some good books on this subject, especially for ways to combat the insane amount of choice we are faced with daily. This blew me away. Erin and I have been talking about it for hours now. And it’s still on my mind. This really opened my eyes on my own behavior and it’s making me thing long and hard about the decisions I make when building things for users. I’m looking for some good books on this subject, especially for ways to combat the insane amount of choice we are faced with daily.

]]> Comment on You Can’t Fake Personal by Gina http://www.brandoneley.com/you-cant-fake-personal/comment-page-1/#comment-80046 Gina Thu, 23 Sep 2010 13:59:43 +0000 http://www.brandoneley.com/?p=691#comment-80046 No one likes to feel lied to- or intentionally misled. Sad that they would spend what was probably a fortune to do something that most people would be instantly turned off by. Good indication of how they really feel about the buying public- actually thinking it would work. No one likes to feel lied to- or intentionally misled. Sad that they would spend what was probably a fortune to do something that most people would be instantly turned off by. Good indication of how they really feel about the buying public- actually thinking it would work.

]]> Comment on Online Marketing Speaker by My Fall 2010 Schedule | Brandon Eley http://www.brandoneley.com/online-marketing-speaker/comment-page-1/#comment-79822 My Fall 2010 Schedule | Brandon Eley Tue, 07 Sep 2010 12:07:49 +0000 http://www.brandoneley.com/?page_id=242#comment-79822 [...] Speaking [...] [...] Speaking [...]

]]> Comment on You Can’t Fake Personal by Brandon http://www.brandoneley.com/you-cant-fake-personal/comment-page-1/#comment-79710 Brandon Mon, 30 Aug 2010 23:32:18 +0000 http://www.brandoneley.com/?p=691#comment-79710 It's definitely a possibility, Julie. But they should have known better. These types of promotions are common with auto dealers, as sad as they are. I have to wonder what the response rate is on these... It’s definitely a possibility, Julie. But they should have known better. These types of promotions are common with auto dealers, as sad as they are. I have to wonder what the response rate is on these…

]]> Comment on You Can’t Fake Personal by Julie http://www.brandoneley.com/you-cant-fake-personal/comment-page-1/#comment-79700 Julie Mon, 30 Aug 2010 14:22:43 +0000 http://www.brandoneley.com/?p=691#comment-79700 Sounds like the dealership got sold a "fresh" idea by an outside marketing company. Marketing company then took the dealership's client list and dumped it into a database. Pretty typical, but not very personal or smart, as you've stated above. Sounds like the dealership got sold a “fresh” idea by an outside marketing company. Marketing company then took the dealership’s client list and dumped it into a database. Pretty typical, but not very personal or smart, as you’ve stated above.

]]> Comment on Learning to Say No by Deb Ng http://www.brandoneley.com/learning-to-say-no/comment-page-1/#comment-79670 Deb Ng Sat, 28 Aug 2010 19:50:58 +0000 http://www.brandoneley.com/?p=680#comment-79670 Learning to say no was a hard lesson for me to learn. As a freelancers saying "no" meant income in someone else's pocket. The problem with not saying no is being too busy to give full attention to all projects. So saying no can be more profitable and reputable in the long run. Learning to say no was a hard lesson for me to learn. As a freelancers saying “no” meant income in someone else’s pocket. The problem with not saying no is being too busy to give full attention to all projects. So saying no can be more profitable and reputable in the long run.

]]> Comment on Learning to Say No by Jim kukral http://www.brandoneley.com/learning-to-say-no/comment-page-1/#comment-79654 Jim kukral Fri, 27 Aug 2010 17:40:04 +0000 http://www.brandoneley.com/?p=680#comment-79654 Build a business around a lifestyle and not the other way around. To do that you have to say no a lot. Build a business around a lifestyle and not the other way around. To do that you have to say no a lot.

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